01 IT-Support

IT-Support pays off

Remynd Systems GmbH has specialists who can solve a wide range of IT tasks based on many years of experience.

Remynd Systems GmbH not only consults customers and takes care of installation and maintenance. We also take care of the IT support. Should failures or server downtimes occur, should your data stocks be threatened, then we will ensure as quickly as possible that you can switch back to trouble-free operation.

If necessary and requested, our IT helpdesk will work on your issues with a transparent ticket system. This is used to document the hours worked. In addition, we use it to coordinate our activities and it helps you to accurately track our service performance and processing status. Problems, notes on occurring troubles and requests can be entered there immediately and conveniently.

02 Remote-Support

With quick & easy remote support

  • Response time within 24 hours after receipt of the ticket
  • 7 days a week as requested
  • No call center agents, instead certified technicians
  • Fast help via remote maintenance and phone/Skype
  • Certified technician for Microsoft products
  • Experience in client and server systems
  • Microsoft Sharepoint und Microsoft Exchange Unterstützung